DELIVERY AND RETURNS

To provide the high-quality service you expect, we use two reputable delivery services: La Poste and UPS.

- Delivery in France to my So Colissimo branch: Free Delivery times: 48 hours for orders placed before 12 p.m. CET/ otherwise, 3 to 5 days

- Standard So Colissimo delivery in France: Free for orders over €130, otherwise, €6.95 Home delivery without a signature Delivery to a post office Delivery times: 48 hours for orders placed before 12 p.m. CET/ otherwise, 3 to 5 days

- 24-hour UPS delivery in France: €9.95 Home delivery Delivery to my local UPS branch Delivery times: 24 hours for orders placed before 12 p.m. CET/ otherwise, 48 hours

- Standard UPS International delivery: Free for orders over €130, otherwise, €9.95 Home delivery Delivery to my local UPS branch Delivery times: 48 hours for orders placed before 12 p.m. CET/ otherwise, 3 to 5 days

- 24-hour UPS International delivery: €20 Home delivery Delivery to my local UPS branch Delivery times: 24 hours for orders placed before 12 p.m. CET/ otherwise, 48 hours

- 24-hour delivery to the Lyon boutique: Free

Free returns

Retours

Maison Lejaby offers free returns and exchanges. Under French law, you have 14 days after receiving your order to return any items. The items must be returned in their original packaging, in perfect condition, unworn and unwashed. You will not be able to add other items not already declared to the Maison Lejaby Customer Service Department. The Returns Department is authorised to refuse any package that does not meet these criteria, and that does not identify you as the sender, thereby making it impossible to send you a refund. For information about exchanging or returning an item, please contact our Customer Service Department on +33 (0)4 72 01 46 96 or by email at service.client@maisonlejaby.com.

SECURE PAYMENT

To provide the high-quality service you expect, we use two reputable delivery services: La Poste and UPS. - Delivery in France to my So Colissimo branch: Free Delivery times: 48 hours for orders placed before 12 p.m. CET/ otherwise, 3 to 5 days - Standard So Colissimo delivery in France: Free for orders over €130, otherwise, €6.95 Home delivery without a signature Delivery to a post office Delivery times: 48 hours for orders placed before 12 p.m. CET/ otherwise, 3 to 5 days - 24-hour UPS delivery in France: €9.95 Home delivery Delivery to my local UPS branch Delivery times: 24 hours for orders placed before 12 p.m. CET/ otherwise, 48 hours - Standard UPS International delivery: Free for orders over €130, otherwise, €9.95 Home delivery Delivery to my local UPS branch Delivery times: 48 hours for orders placed before 12 p.m. CET/ otherwise, 3 to 5 days - 24-hour UPS International delivery: €20 Home delivery Delivery to my local UPS branch Delivery times: 24 hours for orders placed before 12 p.m. CET/ otherwise, 48 hours - 24-hour delivery to the Lyon boutique: Free Free returns

PAYMENT METHODS

You can pay for your purchases on maisonlejaby.fr with a bank card: Carte Bleue, Visa and Mastercard. You can also use PayPal. We guarantee the complete confidentiality of your bank details. The SSL protocol keeps your information secure and automatically checks the validity of access rights when you pay using a bank card. All information exchanged is encrypted to ensure confidentiality. We do not see and never store information relating to your bank card. PayPal allows you to pay online without giving your bank details to the retailer when you make a purchase. > Learn more: https://www.paypal.com/us/webapps/mpp/how-to-use-paypal

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Free delivery in the relay points and for orders over € 130.